Casey North CISS: Services & Programs
Casey North CISS has a range of service and programs that
have been developed to respond to the presenting need in our local
community. We continue to review these services to meet the
changing needs of our local community as best we can.
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Community Information
As our name suggests, we are here to provide a wide range of
information to the community and if we do not have the information
that you need we will do our best to link you to the right place to
get that information. We have a database with almost 6,000 entries
of local, state and national services.
Information is broad and covers a wide range of issues, please
feel free to call into our centre or phone (03 9705 6699)
for the information you may need.
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Support Services
Most of our support services have been developed to assist
people that may be experiencing a difficult time in their lives.
Some of these services are funded by government and others have
been established with the help of donations and philanthropic
grants. Many of the programs have been developed to assist people
through a period of crisis in their lives.
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Emergency Relief
We are funded to provide assistance to people experiencing
financial hardship in the following post code areas; 3803, 3804,
3805, 3806, and 3807 (in the City of Casey).
Assistance can be provided with food, prescriptions and travel for
emergency needs. This is an extremely busy program and people with
appointments will be given priority to those dropping in. If you
are unsure of where to go for assistance please call us (03 9705
6699) and we will provide you with the information relevant to
your area.
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Social Work
Our Social Workers are available most days to assist people
presenting in crisis and needing professional assistance. The
Social Work program can assist people to address their problems and
look at strategies to stabilize and overcome situations of crisis.
Practical assistance is offered as well as referrals and linkages
to other programs and services.
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Counselling
This is a short term counselling program available to people
coming in crisis and needing immediate assistance to address their
issues. For people needing longer term assistance referrals can be
made to other free or low cost services in the local
community.
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Financial Counselling
A service to assist people that have problems with debt and need
professional advice.
The program will assist with advice on such issues as;
- Contract disputes
- Bankruptcy
- Fines
- Utility bills
- Budgeting
- Obtaining a copy of your credit file
- Accumulated debt
- And more…
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Financial Literacy &
Support Program
We are currently providing a series of financial literacy
sessions to groups across the City of Casey. These sessions
can be tailored to meet the needs of your group. If you are
involved with a group that may be interested, call Lisa Hansen on
Tel 9705 6699 for more information.
Lisa is also available to assist with individual budgeting and
advocacy with debts such as telephone and utility bills.
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No Interest Loan Scheme
This scheme is available to provide eligible applicants with an
interest free loan for essential house hold items. The loans
are paid off with affordable repayments and are deducted from the
applicants income through Centrepay. Contact the office for
further information and eligibility criteria.
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Tax Help
Volunteer staff are trained by the Australian Taxation Office to
assist people fill in simple tax returns. Offered to people on low
incomes, pensioners, people with literacy difficulties and other
disadvantage. This program generally runs from July to
October.
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Keeping It Together
A program developed to assist families at risk of breakdown. A
six week program currently targeted at women provides information
and assists to develop the skills needed to ‘Keep It Together’.
Learn the skills to help you achieve this at our free 6 week
programme for women.
- Assertiveness strategies
- Positive conflict resolution
- Healthy communication
- Understanding and coping with anger
- Improved self-esteem and self-care
- Preventing social isolation
Next groups to be held are listed in 'What's
Happening' section
For more information and registration contact Vicki
Hutton our project worker during office hours.
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Volunteering
For those who want to contribute to a valuable community
service, Casey North Community Information & Support Service
offers negotiable hours, the opportunity to train and acquire new
skills and the satisfaction of working with other committed
people.
Casey North CISS volunteers undertake various training courses
to ensure they have the skills needed to work in a busy crisis
centre. On the job support and supervision is available at all
times and a mentoring system with other qualified volunteers
assists new volunteers to develop confidence in working with our
local community. If you are interested call Nicky White our
Co-ordinator of Volunteers during office hours.
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