Financial Counsellors are qualified professionals who provide free and confidential financial counselling services to people who are experiencing financial difficulties and need help with bills.
They can provide information and options to help with your bills and assist you in overcoming your financial situation. They can also advocate on your behalf to your creditors and other private or government organisations.
Financial Counsellor’s aim to empower you, providing you with the knowledge, skills and tools to successfully manage your personal finances.
Some of the issues a financial counsellor can assist with are:
- Debt collection issues
- Overdue bills/utility debts
- Mortgage stress/difficulties
- Credit card debt
- Car loans
- Fines, payment arrangements
- Council rates/arrears
- Pay day lenders
- Your rights and responsibilities